Terms and Conditions
Welcome to www.daviscupfinals.com. This site (the “Site”) is owned by KOSMOS GLOBAL TENNIS, S.L.
KOSMOS GLOBAL TENNIS, S.L., a limited liability company organized and existing under the laws of Spain, with NIF B66803289 having its registered office at calle Beethoven 15, 6, 08021 Barcelona (“Kosmos Tennis”).
2. USER COMMITMENTS
Specifically, and without this restricting the previous section, the User agrees to fulfill the following commitments:
a) Not to enter, store, or disseminate through the Site any program, data, virus, code, or any other electronic or physical device that could harm them or any of the services, equipment, systems or networks of Kosmos Tennis, another User, or a third party.
b) Not to change, copy, download, modify, decompile, disassemble, reverse-engineer, grant licenses, lease, sell, or imitate the Site, its content, or its system software.
c) Not to enter, store, or disseminate by means of the Site any content that breaches third-party intellectual or industrial property rights or trade secrets, or any content it is not legally entitled to make available to third parties.
3. CLAIMS AND LIABILITY
Kosmos Tennis is not liable for (i) harm deriving from interference, omission, interruptions, computer viruses, malfunction, or disconnection in the operation of Users' electronic system or IT devices and equipment, due to causes beyond Kosmos Tennis's control, which prevent or delay navigation through the Site; (ii) delays or blocked use caused by problems or overloads on the internet or in other electronic systems; or (iii) the impossibility of providing the service or allowing access for reasons beyond Kosmos Tennis's control, caused by the User, third parties, or unforeseeable circumstances.
However, Kosmos Tennis declares that it has taken and will take, if necessary, all the measures required, based on its capability and the state of technology, to guarantee proper operation of the Site and avoid the presence and transfer of viruses and other harmful elements affecting Users.
Kosmos Tennis reserves the right to interrupt access to the Site, without giving notice, for technical, security, control or maintenance reasons, due to a failure in power supply, or for any other reason. Kosmos does not routinely monitor Users' use of the Site.
Kosmos Tennis is not liable for Users’ use of the content of the Site that might entail a breach of any national or international regulations, intellectual or industrial property rights, or any other third-party rights.
Kosmos Tennis is not liable for any errors or omissions in the content of the Site or other content that can be accessed through them. Nor is Kosmos liable for any harm derived from using the Site.
Kosmos Tennis does not guarantee the absence of viruses or other damaging elements that could harm or alter the IT system, electronic documents, or files of the Site Users. Therefore, Kosmos is not liable for any harm or loss those elements might cause the User or third parties.
4. INTELLECTUAL AND INDUSTRIAL PROPERTY
Kosmos Tennis is the exclusive owner of all intellectual and industrial property rights, and all the information on the Site (including information, texts, data, images, graphics, designs, source code, software, trademarks, navigation structures, databases, and any other content) or are reproduced on the Site with permission of the relevant rights owner.
Kosmos Tennis grants Users a non-exclusive, non-licensable, non-transferable license to use the Site. Users are only authorized to view and obtain a temporary private copy of the content for personal and private use on their IT systems (software and hardware), but they are not authorized to later transfer them to third parties. With the exception above, the User must not fully or partially modify or reproduce this information without Kosmos’s written permission.
Users must not reproduce, transfer, transform, distribute, publicly disclose, make available, extract, reuse, exploit, or use in any way, by any means or procedure, any of them, unless it is allowed by law or with Kosmos Tennis's written permission.
5. DATA PROTECTION
6. THIRD-PARTY LINKS
Kosmos Tennis declares that it will immediately withdraw any link when the content it leads to may breach national or international law, or go against morality or public order.
7. FORUMS AND PUBLIC COMMUNICATION
A “Forum” means a chat area where the User transmit or submit material to the Site for display, and it is offered by a service provider of Kosmos Tennis.
Once the User participates in any Forum within the Site, they shall not submit any material containing threats, offensive statements, a violation of rights of a third party, obscene language or images, commercial purposes of any kind, viruses or other harmful component or material that generally does not pertain to the designated theme of any chat room.
Kosmos Tennis reserves the right to remove or edit all contents from the Site Forum at any time and for any reason.
10. NOTICE OF INCIDENTS AND POTENTIAL INFRINGEMENTS
Kosmos Tennis respects third-party rights and the applicable law. Users of the Site are also obliged to do so. If any technical incidences occur in the Site, or if any errors or inaccuracies are found in any sections, contact email@example.com.
11. SEVERABILITY AND INTEGRATION OF CLAUSES
12. APPLICABLE LEGISLATION
LEGAL CONDITIONS FOR PURCHASING TICKETS ON-LINE THROUGH THE WEB
You are formalizing a business transaction with Kosmos Global Tennis (Organizer) with CIF B66803289, and address in Calle Beethoven 15, Planta 6, 08021 from Barcelona.
You can contact our organization in the e-mail firstname.lastname@example.org or telephone number +34 938 071 458, during office hours.
In compliance with Article 10 of Law of Services of the Information Society and Electronic Commerce (Law 34/2002) we inform you that Kosmos Global Tennis is a limited company whose domain has been registered at the Registro Mercantil with the following information: Escritura Constitución- nº 1.345 de Protocolo. Inscripción el 07 Julio 2016, en Rº Mercantil de Barcelona, en el Tomo 45450, Folio 115, Hoja 488185. Notario de Barcelona José Alberto Marín Sánchez
Ticket sales are considered to be made in our offices and buying a ticket constitutes acceptance of the general conditions at the time of purchase.
The following conditions of sale are intended to establish the terms and explain the details of the purchase of tickets by users who come to the acquisition by this means, and the rights and obligations associated with the tickets being purchased.
1. GENERAL CHARACTERISTICS
THE ORGANIZER offers anyone interested the opportunity to purchase tickets through the Internet to attend the various sessions of the Davis Cup Finals 2019. Internet users accessing the website of the organizer and in particular the section of ticket sales, voluntarily assume and agree to abide by the terms and conditions of the contract of sale, which are subject, and subsequently exposed.
2. EXECUTION OF THE SALE
From the moment the user purchases one or more tickets he/she will be referred to as "BUYER" and will be bound as such towards the Organizer, who holds the status of SELLER. The purchase made through the Internet by the Buyer and received by the Organizer, has the nature of a binding contract.
The Buyer must fully and correctly complete the data required and undertakes not to introduce third party data. Receipt of orders will be confirmed by the organizer, by email or by other means without delay, and since then the sale will be perfected and both parties forced to comply with this agreement.
3. GENERAL CONDITIONS GOVERNING THE SALE OF TICKETS THROUGH THIS SITE AS WELL AS AT THE VENUE BOX OFFICE.
The acquisition of tickets represents the acceptance by the Buyer of the following General Conditions:
A) The ticket has different security measures. However, the Organizer does not guarantee its authenticity if not purchased at one of the official points of sale. All tickets amended, broken, suspected of counterfeiting or illegally acquired give the Organization authorization to deny access to the person holding it. In these cases, if not allowed access to the site, the Organization accepts no responsibility whatsoever. It is a condition for admission to have full ticket and in good condition. The ticket must be kept until the user leaves the premises. Once a ticket holder leaves the venue, their ticket and its rights are no longer valid.
B) The number of tickets, price and location thereof, shall be selected by the buyer in the purchasing process and cannot be changed once the purchase has been finalized.
C) The purchase of tickets through the Organizer’s official website has a ticket printing service, which allows (i) to print the ticket at the moment of completing the purchase (downloading a pdf file), or (ii) save the file to the buyer’s computer for later printing. In exceptional situations, for technical reasons and / or security, the ticket printing service could be disabled, in which case the buyer will have to go to the Ticket Office at the venue, one hour before the start of the matches, to collect his/her tickets.
To proceed with the collection the Buyer shall submit to Ticket Office the following:
* The credit / debit card used for the purchase.
* The ID / passport of the credit / debit card holder
* The receipt of the purchase (order confirmation) sent by email.
D) Once the ticket has been purchased, it will only be changed or refunded if the event is cancelled, in which case the Buyer may request a refund within 15 days from the date of public announcement of the cancellation, as specified by the Organizer, and presenting, in any case, proof of purchase. In case of cancellation, the ORGANIZER will only refund the ticket price, and will not be held responsible for other expenses such as, by way of example and without limitation, hotels, travel, meals, alimony, etc.
If the Buyer does not request his/her refund in the period established above, the Organization assumes that the Buyer renounces to his right for the refund and does not want it. In no case will refunds be made beyond these time frames.
The failure of the Buyer to attend the event through no fault of the Organizer and / or failure to purchase the tickets will not be valid reasons for requesting the refund of the ticket price.
E) The organizer reserves the right to change, if circumstances so require, the dates, times, programs or players announced, and also order the suspension of the event.
F) The ticket must not be used for any promotional or advertising purpose, nor resold without authorization.
4. ACCESS CONDITIONS AND PERMANENCE IN THE TOURNAMENT’S VENUE
A) The organizer reserves the right to refuse admission, to anyone who, through his or her violent or other similar behavior, may disturb the running of the event or cause inconvenience to other users. The legal age to attend this event unaccompanied is 16 years old. Anyone under this age must be accompanied by a responsible adult.
B) For security reasons, when entering the premises, attendees will be registered. The following objects will not be allowed in the premises under any circumstances: objects that could be considered dangerous or prohibited by current safety regulations in public performances. The following conducts are prohibited and will be reason to deny access:
- The introduction of alcohol, weapons, instruments that can be used as such, sparklers, fireworks or similar objects.
- The introduction and display of signs, symbols, emblems or slogans that might incite violence.
- Being under the influence of alcohol, narcotics, psychotropic substances or similar substances.
C) The Organizer may deny access or remove the ticket holder from the premises in the event of breach of these conditions or in case of ignoring the indications made by staff members.
The denial of access or removal may also be carried out in the event that, rationally, it is considered that the ticket holder’s permanence on the venue means a risk or danger to the him/herself or to other people attending the event. The ticket holder is responsible of his/her behavior and all the actions / omissions which he/her might do to third parties or to physical property.
D) The Organizer reserves all the image rights and intellectual property of the event. The ticket holder acknowledges that he/her may appear in images taken within the premises by different media for further dissemination and promotional information and authorizes such use.
The people attending as audience may appear in footage taken by the media for the later purpose of news broadcasting or broad diffusion. Therefore, everyone in the public expressly agrees, free of charge, to the capture of any possible images and/or voice recording involving themselves that may take place in order to allow maximum exploitation of such footage through any means of communication, expressly consenting to all promotional and/or commercial use of all images captured. All the people in the audience understand that they are not entitled to any form of revenue or financial compensation for the broadcasting of their image, without any temporal limitation. Nor can the media chosen by the organisation be vetoed in any way during the event.
There is Video Surveillance in the entrance and therefore the ticket holder’s image will become part of a data base of the Organizer's responsibility for the purpose of access control and event security, and resolution of any possible incidents. The ticket holder is entitled to exercise on the treatment of their data access rights, rectification, cancellation and opposition to them before the Organizer.
E) The use of professional cameras or video cameras inside the arena is not allowed.
5. THE USE OF PURCHASED TICKETS
A) The tickets purchased on this website should be guarded until the day of the event as if it were money. The buyer of the ticket or the person in whose name the ticket is personalized, assumes full responsibility in case of duplication, copy or counterfeit of it, losing all the rights it gives to access the venue.
B) The Organizer is not responsible for any lost or stolen tickets or lost or stolen personal belongings.
C) The purchase of tickets does not grant the buyer the right to use it, or its content, for advertising purposes, marketing or promotion (including contests, giveaways and / or drawings), except with express written consent from the ORGANIZER. The breach of this prohibition authorizes the Organizer the deactivation of the tickets and the beginning of many legal actions deemed appropriate for the claim for damages that such conduct may have caused to the organizer.
In accordance with the provisions of the EU Regulation - 016/679 of April 27, 2016 (RGPD) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and other regulations in force in relation to the protection of the personal data; the data of the users who access this portal and acquire tickets, will be incorporated into the systems of Kosmos Global Tennis, with address at Calle Beethoven 15, Planta 6, 08021 of Barcelona, who is the ultimate responsible.
7. LEGISLATION AND JURISDICTION
The purchase of tickets on this website is regulated by Spanish law.
For any dispute that may arise in the execution of the sale, the parties must submit to the jurisdiction of the Courts and Tribunals of Madrid or of the courts of the place where the user is domiciled.
The personal data of users may be stored and processed in a personal data file of KOSMOS GLOBAL TENNIS SL, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, for the Purpose of managing the purchase of tickets, as well as other purposes mentioned in this document. This treatment is in accordance with the regulations mentioned because it is necessary for the intents and purposes described in this document. The user may exercise their rights of access, correction, cancellation and portability by contacting KOSMOS GLOBAL TENNIS S.L (email@example.com). In addition, users have the right to submit a claim to the Spanish Agency for Data Protection. The data protection policy of KOSMOS GLOBAL TENNIS S.L in its entirety is available at https://www.daviscupfinals.com/privacy-policy